Same Troops, Different Beach
December 18, 2019
Target now sources 80% of its online orders from stores, not warehouses, shares the Wall St. Journal.
Stores have less foot traffic (foot traffic to U.S. stores fell about 6.2% on Black Friday ) and more online shopping (online sales reached $7.4 billion on Black Friday, up from $6.2 billion last year), forcing stores to convert 'floor' employees into roles dealing with e-commerce and shipping. "At the Brooklyn store around 80 workers handle internet orders, collecting products from shelves or...