Why is retail becoming a software business? For a few reasons, including:
1. Convenience: It’s easier to shop on your mobile vs drive to the store.
2. Selection: you can search 10,000s of items online.
3. Smarter: you can not only search lots of products, but the software will likely do the ‘thinking’ for you. The major retailers’ software has artificial intelligence to show you the most popular items, the ones with the best reviews, etc. In essence, the software tells yo