Search Results for "nordstrom": 10 results

April 18, 2019


Imagine helping your brands sell direct and bypass you? That’s what Nordstrom is faced with doing as it gets beat up by Amazon and online sellers. As the Nordstrom CEO, think about the dire straits you’d have to be in to approve this. But since most retailers didn’t plan 20 years ago for the internet tsunami, they’re stuck playing package boy for Wall St. darling Amazon.

I agree that it’s great to get customers in the store—I just wish it wasn’t under these terms. It’s ...
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Tags: Walgreens, Nordstrom, Amazon, FedEx, foot traffic, footfall
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February 27, 2019

We post a good deal about Walmart and Amazon. What’s to be made of retailers like Macy’s, Nordstrom, and Neiman’s? It appears they’re just struggling to stay alive, shares today’s WSJ. Macy’s net sales fell 2.5% and it’s even considering new uses for its flagship Herald Square location. One may ask: is a sale of the flagship in the works like what Lord & Taylor did? Macy's could sell the location and lease it back.

Tags: Macys, wsj
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February 6, 2019

Saks essentially throws in the towel on cosmetics and moves that department from the first floor to the second. What now greets you? Handbags. The WSJ reminds us that department stores are on the ropes against online competitors, chains dedicated to cosmetics, and changing consumer tastes. Jewelry is now in the basement.

Tags: Saks, nordstrom, neiman marcus, wsj
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June 22, 2018

Amazon gets you to buy more iPhones, lawn mowers, power washers, and movies by: first selling you bananas. Whole Foods, owned by Amazon, ropes you in with the promise of savings. These banana sales will translate down the road to a tighter grip on all of a consumers’ purchases and result in lost sales for all or most retailers including Best Buy, Home Depot, AutoZone, Nordstrom, and more.

This will likely result in job loss and lower tax revenue. That may put downward pressur...
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Tags: Amazon, Whole Foods
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December 19, 2017

Macy’s lost $4.8b in the recent recession.

Tags: Macy’s, Amazon, Nordstrom, Kohl’s
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August 3, 2017



How important are reviews to your business? It turns out, very important. Read my latest column from Tableware Today magazine on the importance of reviews.

Turning Reviews Into Sales

Does this sound like you...You need a hedge trimmer so you click on Google, read a few reviews, head to Home Depot, and make a purchase. You’re on a favorite clothing store’s
website. The pants you’re interested in have poor fit comments so you choose something else. The ...
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Tags: Reviews, Tableware Today, Google page one, diane seidle
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July 11, 2016

Today's WSJ shares that department stores are being replaced with restuarants and other businesses.

Tags: Wsj, mall, Nordstrom
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May 14, 2016

We Are Not Broadway

I was chatting with a sales rep whom I highly admire this week about retail and he suggested that Neimans and Nordstrom could reverse their dipping sales by hiring more people and / or providing better in-store customer service. He likened going to the store as going to a Broadway show where if you offer a good experience, people will pay more and business will thrive.

Here are my thoughts on this:
1. We're not Broadway. Retailers sell commo...
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Tags: We are not Broadway, sale rep, wsj, Amazon, Indy business, mom and pop
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October 21, 2009
Should you offer free shipping on your website?




Please see below. This article from today's Wall St. Journal explores the expectation for free shipping when buying online.
My advice to clients:
- Let's better promote our free shipping offer for orders made online.
- Let's e-mail a coupon to past customers either for an amount off the purchase, or something about free shipping.
- Can we lower our free shipping baseline, or offer a free upgrade to q...
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Tags: free shipping, holiday promotions, new york city web design
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July 19, 2008
Shoppers Go Online to Save Gas Money




This article below from the today's NYT echoes a conversation I had this week with a major tableware brand. The head of the company said that he can see a day when the traveling home goods salesperson will not travel. Instead, the person will do his or her sales presentations over the phone and web. Samples will be shipped via UPS or FedEx. Otherwise, sales reps have to drive to and from meetings, and this gas money may eat up 25%...
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Tags: Online, Ecommerce, NY Times, Neiman Marcus, Saks
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