News, Events, & What Inspires Us

March 12, 2019

How does the retail industry compare to the restaurant industry? Both may be selling fewer high margin items, and giving up more of the profit to third-party platforms. While a restaurant pays a commission to DoorDash, retailers selling on Amazon may pay it 30%. And when a store sells on Amazon it doesn’t get the customer’s email or contact information. It’s like a restaurant being turned into a back-end catering kitchen that never sees the eating guest. That’s not a recipe for success.

One may rebut that the restaurant or store is getting ‘extra’ business. Is it? A person living down the street isn’t extra. It’s the customer for which the restaurant anticipated.

Tags: Amazon, restaurant
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